FAQ

Delivery & order

Your order will be shipped within 2 to 3 days.
 
We estimate average delivery times between 7 and 10 working days anywhere in the world.

Your orders are delivered by UPS or USPS.

Don’t worry, our paintings will be left in your mailbox if they are small enough. Otherwise, your package will be left at a collection point where you can pick it up.

Don’t worry, if your order hasn’t shipped yet, contact us immediately and we’ll be happy to update your information. Otherwise, in accordance with our terms and conditions of sale, once an order has been sent from our warehouse, no further changes can be made.

Our products are sometimes shipped separately for shorter delivery times. The rest of the order will most likely arrive shortly. If you still haven’t received them, contact us at the following address: support@aesthetic-wall-art.com

Payments

This site is 100% secure.
First of all, our site is on an HTTPS server (the little padlock to the left of the URL of this page is there to remind you).
Most sites only secure their “shopping cart” and everything related to payment for orders. On this site, ALL PAGES are secure and cannot be hacked or targeted by malware.

Currently, you can pay by credit card, Apple Pay and Klarna on our site. We do not accept bank checks, transfers or cash on delivery.

Returns and refunds

We offer a money back guarantee.
 
If for any reason the product does not meet your expectations, you can send it back to us within 15 days of receipt and we will refund the price of the item when it reaches us. (a 25% restocking fee is to be expected)
However, all returned products must be in perfect condition and the return costs are your responsibility. Proof of postage must then be emailed to us as proof of postage.

Others

We are currently collaborating with several brands and influencers. If you have good ideas, do not hesitate to send us an email at the following address: contact@aesthetic-wall-art.com

If you still have questions, you can contact us at the following address: support@aesthetic-wall-art.com
Your satisfaction is 100% guaranteed!